User Guide
How to use
- View products:
- Browse the products and find the one that interests you.There are ways to search by category or keyword search.
- Check product details:
- When you select a product from the product list or search results, you will be redirected to the product details page.Check out product photos, descriptions, prices, features, and more here.
- add to cart:
- On the product details page, if you want to purchase the product, click "SIZE” and select “ADD TO CART” button.The selected product will be added to your cart.
- Cart confirmation:
- displayed at the top of the website or in the sidebar.Cart” icon to check the contents of your cart.Here you can list the added products, change the quantity, delete them, etc.
- Proceed to checkout:
- Check the contents of your cart and selectProceed to checkout button in the top left part of the page.
- Enter delivery information:
- Please enter the information required to place your order (name, shipping address, contact information, desired delivery date and time, etc.).
- Select payment method:
- Select from available payment methods (credit card, cash on delivery, PayPay, etc.) and enter your payment information.
*Credit card information can be saved for future purchases.
- Select from available payment methods (credit card, cash on delivery, PayPay, etc.) and enter your payment information.
- Order confirmation:
- Please reconfirm your order details, shipping address information, payment method, etc., and then click the "Place Order" button.
- Order confirmation and delivery:
- Once your order is complete, you will receive an order confirmation email.
- Receiving the product:
- When the product arrives, please check the address before receiving it.In the unlikely event that there is a problem with the product, please contact us immediately [email:lb-store@lb-plannings.jp] or [TEL: 0561-51-0003].
加藤渉、加藤千彩希、加藤飛馬等のサインの希望は受け付けておりません。
About Payment Methods
[Credit card payment]
You can use Visa, Master, JCB, Diners, or American Express via Stripe.
[Cash on delivery]
・Only when you choose to pay by Yamato Transport cash on delivery.
Total amount: ~9,999 yen 330 yen (tax included)
Total amount: ~29,999 yen 440 yen (tax included)
Total amount: ~99,999 yen 660 yen (tax included)
Total amount: ~300,000 yen 1100 yen (tax included)
The above will be added in addition.
*Please pay the price to the delivery person when you receive the product.
*If the item is returned due to refusal to receive or long-term absence,Round-trip shipping fee + cash on delivery feewill be charged.
[PayPay]
・The PayPay QR code will be displayed along with the payment amount.Payment can be made by scanning this QR code.
Delivery
From the date of orderSequential shipping.
(Mondays and Tuesdays are closed days for shipping operations)
Shippings
Nationwide flat rate 1,100 yen (tax included)
Free shipping for purchases over 15,000 yen! (*Only within Japan)
For pre-ordered items, the arrival date is often unknown until the last minute, so shipping charges will be added for each vehicle model.
*Depending on the product, additional shipping charges may be required due to size, etc.
In this case, we will inform you on the product page, so please check it.
*Items ordered from the online store cannot be picked up in store.
About international shipping
If you wish to ship overseas,World Shipping Biz Payment and shipping can be done via.
World Shipping Biz is a delivery agency service that delivers Japanese products safely and smoothly to customers overseas.
About consumption tax
The displayed price includes consumption tax (10%).
About order cancellation
For product returns and exchanges,Only if you receive a defective product or a product different from the one you ordered.We accept your request.
Once your order is confirmed, we cannot accept returns or exchanges due to customer's convenience (different from the image, size does not fit), etc.
◆About product exchanges and returns
If the product is defective or incorrectly delivered, please return it within XNUMX days after receiving the product.
【Email:lb-store@lb-plannings.jp] or [TEL: 0561-51-0003].
The replacement product will be shipped after the returned product has arrived at our company and we have confirmed that it is unused.
Please note that it may take approximately 10 days for the return shipment from the customer and the delivery time from our company.
When returning an item, please be sure to also return any documents (delivery note, etc.) that were included with the item when it arrived.
Please note that exchanges will only be accepted if the applicable product is in stock.
Please note that if we are unable to accept an exchange due to out of stock, we will issue a refund.
- We cannot accept returns for the following products.Please note.
- Products that have been damaged or soiled due to customer reasons
- If it is due to customer convenience (size does not fit, color is different from what the customer expected, etc.)
- If you have not requested a return or exchange in advance
- Products that have been used even once
- Products that have been delivered more than 7 days ago
- Items with missing tags or accessories
- If the item has been used, altered, processed, washed, or cleaned
- If the product has acquired an odor while in your possession (pet odor, cigarette odor, perfume, cosmetics, etc.)
- If the condition of the returned item is significantly different from the condition at the time of delivery
- Products without packaging (bags/cases)
- Products purchased outside our online store
◆About miniature car products
Minor defects that occur during the manufacturing and transportation process, such as uneven paint, bent or scratched packaging, etc., are not considered defective products.
We cannot accept returns or exchanges for these reasons.
◆Notes regarding international shipping
Our website (lbwk.jp) does not directly ship overseas.
For orders from overseas customers, we purchase and ship on your behalf through "WorldShopping BIZ".
[Shipping, customs duties, and fees]
Regarding international shipping Shipping, customs duties and other import fees All costs will be borne by the customer.
Shipping costs, payment fees, etc. will be calculated based on the fee structure provided by WorldShopping BIZ.
Depending on the country or region, taxes and inspections may be imposed upon customs clearance. We cannot be held responsible for any of these procedures or costs.
[About delivery times and shipping]
Unlike domestic shipping, international shipping may take longer than usual to deliver due to transportation and customs clearance.
WorldShopping BIZ will contact you directly to check the delivery status and provide you with a tracking number.
Please note that we cannot be held responsible for delays, loss, or damage during overseas delivery.
[Return and exchange]
For orders via WorldShopping BIZ,We do not accept returns, exchanges, or cancellations.
If the product is damaged or missing, please contact WorldShopping BIZ customer support.